Customer Service

,Grenlec is pleased to announce the launch of its new online customer resource, a significant step forward in delivering convenience, control and greener options to customers. MyAccount.Grenlec.com is a secure, user-friendly online space where customers can: Pay their electricity bill online directly to Grenlec for the first time View 3 years of account and

Grenlec is enhancing electricity service with the installation of two new generators at its Beausejour, Carriacou Plant, expanding capacity to 4.2 MW to meet growing demand. Wallace Collins, Grenlec’s Department Manager there said: _“These new units will allow us to serve customers more reliably and with greater flexibility. With additional generation, we can carry

Grenlec is advising customers of an increase in the Fuel Adjustment Clause (FAC) that will impact electricity bills issued after 14 August 2025.Two main factors are driving this increase in the FAC:The end of credits from 2024 fuel charges, which ended in June/July. As a result, customers benefitted from this adjustment on their bills.An increase