Planned Outages 18 Sept to 22 Sept 2023
Grenlec Apologises to Customers for an Unexpected Bill Printing Delay
Grenada Electricity Services is advising customers about a delay in printing and dispatch of some customer bills, which should have been printed and mailed in August. This situation has resulted from an unexpected late shipment of bill printing supplies. Please note that the present challenge has only impacted the printing of some customer bills.
Grenlec Statement on Island-wide Outage
Grenlec apologises for the island-wide service interruption that occurred on Monday, 28 August 2023 at 12: 36 PM. This was due to the accidental operation of a switching device, which triggered a chain of events resulting in the disruption of services across mainland Grenada. Once the cause was identified, our technical team immediately began
Presenting the Redesigned Grenlec Bill – Same Great Information, Easier for Customers to Follow
The Grenada Electricity Services (Grenlec) is pleased to present a redesigned electricity bill that will take effect from 1 September 2023.The redesign of the electricity bill prepares Grenlec to facilitate proposed changes to the electricity tariff that will be implemented by the Public Utilities Regulatory Commission (PURC) in October 2023.Casandra Slocombe, Customer Services Manager indicated
