Customer Service

Restoration Report: Grenada, Carriacou and Petite Martinique

Less than one month after the passage of Hurricane Beryl, Grenlec is pleased to report that restoration of the electrical structure on mainland Grenada is 99.8% complete. This means that fewer than 65 customers are still without electricity. Particularly in the north of the island, some customers are not yet able to receive supply

2024-07-25T19:20:14+00:00July 25th, 2024|Customer Service|

Electrical Crews from Barbados and Dominica Assisting Grenlec Crews with Post-Beryl Restoration

Just days after the first support crew arrived from St. Lucia, Grenlec welcomed additional CARILEC teams from Barbados Light and Power Company (BLPC) and Dominica Electricity Services (DOMLEC). The Dominica and Barbados Crews travelled to Carriacou on Sunday 14 July to support the Grenlec Team in Carriacou and Petite Martinique while a team from

2024-07-17T16:08:06+00:00July 17th, 2024|Customer Service|

St. Lucian Electrical Crew arrives in Grenada to Assist with Post-Hurricane Beryl Restoration

The St. Lucia Electricity Services (LUCELEC) is the first to arrive of a number of support crews arranged by the Caribbean Electric Utility Services Corporation’s (CARILEC) to provide support on mainland Grenada, Carriacou and Petite Martinique.   The six-member team from LUCELEC will initially be stationed at the north of the island to assist

2024-07-12T16:55:20+00:00July 12th, 2024|Customer Service|

Grenlec Restoration Update

DAVIDIndustrial Feeder impacted - (St David) Main line up to Gladstone Road, St. Andrew’s including the town of Grenville connected.Work in progress:Area in Morne ReposAreas not connected: Areas in Laura LandArea in Morne ReposArea in ThebaideArea in ProvidenceArea in RequinArea in Felix Park  ANDREWGrenville Feeder impacted - Main line up to Lower Grugru Baillie

2024-07-12T16:50:56+00:00July 12th, 2024|Customer Service|

More than 97% of Electricity Customers Restored on Mainland Grenada Post-Hurricane Beryl

Following the passage of Hurricane Beryl one week ago, Grenlec is pleased to announce that over 97% of electricity customers on mainland Grenada have had their power restored. Our dedicated team members went to work immediately after the storm subsided, prioritising the assessment of damage and the restoration of critical facilities and commercial centres.

2024-07-11T07:36:43+00:00July 11th, 2024|Customer Service|

Grenlec Customer Care Centres Remain Closed as we Prioritise Impact Assessment and Service Restoration Efforts

Grenlec wishes to inform its valued customers that all Customer Care Centres will remain closed today as we continue to assess the impact of the recent hurricane on our teams and infrastructure and focus on service restoration efforts. We will reopen our Customer Care Centres at Grenville, Bruce Street and Grand Anse on 3

2024-07-02T18:46:58+00:00July 2nd, 2024|Customer Service|
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