Customer Service

Following the recent fire at its Beausejour Power Plant in Carriacou, Grenlec is providing a further update about the situation. As the Company has acknowledged, the fire damaged two of the four generators at the Plant. Fortunately, the two functioning generators are able to meet the electricity demand on the island and allowed Grenlec

At approximately 7:19PM on 11 May 2023, a generator trip resulted in an Island-wide electricity outage in Carriacou. This resulted from a mechanical fault on one of two engines providing service to the island following the recent fire. One generator is functioning, which has allowed Grenlec to restore electricity to significant portions of the

Good news for Grenlec customers, who are seeing a drop in their fuel charge for electricity for the sixth consecutive month. This reduction of 20 cents per unit of electricity between September 2022 and March 2023 is directly due to a downward trend in global fuel prices. “With the decline in world fuel prices,