Contact: 237 or (473) 440-2097 | Email: customersupport@grenlec.com
Grenlec is advising customers of an increase in the Fuel Adjustment Clause (FAC) that will impact electricity bills issued after 14 August 2025.Two main factors are driving this increase in the FAC:The end of credits from 2024 fuel charges, which ended in June/July. As a result, customers benefitted from this adjustment on their bills.An increase
Grenlec is preparing to launch an upgraded way to manage your electricity service — giving you smarter service, greater convenience, and greener choices. Stay tuned for more details and get ready to experience more power in your hands.
Grenlec Prepares to Launch New Customer Experience Something Powerful Is Coming! Grenlec is getting ready to introduce a major transformation in the way it serves its customers. “This is a big step forward for us—and for our customers,” said Casandra Slocombe, Grenlec’s Customer Service Manager. “We’re excited to offer an improved experience that
Grenlec advises customers that our offices will be closed on Friday, 1 August 2025 in observance of the public holiday for Emancipation Day.Please note that this holiday is now observed on 1 August rather than on the traditional first Monday in August.We take this opportunity to wish everyone a safe and happy Emancipation Day celebration.
