Yes, you can! Customers can pay in advance, in the usual manner when paying their bill. This would result in a credit balance being shown on your account. In the case of a customer whose gate is locked while they are out of state, it is a good idea to inform our Customer Support Department

There are a number of options for a Customer in this case. Option 1 If you’re moving to a location that already has an electric supply all that is required a a transfer of service Option 2 If you’re moving to a location that does not have a supply, an application needs to be submitted

Deposits and earned interest are refunded to consumers after their supply is permanently disconnected.