In cases, where the Customer's gate is locked or there are dangerous dogs on the compound, GRENLEC's personnel may be unable to get a reading. To ensure your bill is not estimated, please take a reading from your meter and contact our Customer Support Department so that the reading can be entered. Customers can also

Not necessarily. Once there is ease of access to the point of supply and the electrician has not made any special provision that will require his presence when the connection is being made, then no one need to be at the premises.

We calculate an estimated bill based on the historic review of your actual average use of electricity for the past three months. The word "Estimated" will appear just above the "reading" on the bill. You are encouraged to provide the electricity meter number, account number or the customer name when making an enquiry on an