Customer Service

Greater Reliability for Electricity Customers in Petite Martinique with the Installation of a Larger 240 kW Generator

Customers in Petite Martinique can look forward to increased electricity reliability with the commissioning, this week, of a new 240 kW Caterpillar generator. The new engine arrived in Petite Martinique in mid-July. As part of the commissioning process, on Tuesday, 15 September 2022 a planned island-wide outage in Petite Martinique facilitated electrical interconnections. This

2022-09-16T04:58:23+00:00September 16th, 2022|Customer Service|

Grenlec Takes Tough Decision to Discontinue Temporary Reduction in Non-Fuel Electricity Rate

Grenada Electricity Services Ltd (GRENLEC) is discontinuing a temporary decrease in the non-fuel rate of electricity that is adversely impacting the Company. This 25% decrease per kWh in the non-fuel charge across all customer categories was Implemented in January 2022 to provide some relief to electricity customers. Clive Hosten, Acting General Manager, noted, “While

2022-09-16T04:58:42+00:00September 16th, 2022|Customer Service|

Electricity Customers Strongly Encouraged to Save Energy

Electricity Customers Strongly Encouraged to Save Energy as Sharp Increases in World Crude Oil Continue to Push Electricity and Other Prices Up Grenlec is again drawing customers’ attention to a considerable increase in world fuel prices that is impacting the price of electricity, transportation and other products and services worldwide. Of note, between June

2022-07-28T18:06:30+00:00July 28th, 2022|Customer Service|
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