Customer Service

Following the passage of Hurricane Beryl one week ago, Grenlec is pleased to announce that over 97% of electricity customers on mainland Grenada have had their power restored. Our dedicated team members went to work immediately after the storm subsided, prioritising the assessment of damage and the restoration of critical facilities and commercial centres.

Grenlec wishes to inform its valued customers that all Customer Care Centres will remain closed today as we continue to assess the impact of the recent hurricane on our teams and infrastructure and focus on service restoration efforts. We will reopen our Customer Care Centres at Grenville, Bruce Street and Grand Anse on 3

Our thoughts are with the families and communities that have been affected by Hurricane Beryl. We are thinking especially about our family members, friends and colleagues in Carriacou and Petite Martinique as well as the north of mainland Grenada. Over the last few hours, Grenlec’s crews have been assessing lines and have started service

As the nation continues preparations for Hurricane Beryl, Grenlec is advising about its plan to supply electricity. The Company’s goal is to keep the electricity on as long as possible once it is safe to do so. For Carriacou and Mainland Grenada, the electricity system or parts of it will only be shut down

Given the current inclement weather conditions and projections for the next two days, Grenada Electricity Services Ltd. (Grenlec) is reminding customers that preparation can save lives and minimise damage to property. As we continue to be prepared, please ensure you have an emergency kit containing batteries and battery and solar powered radios, lights and