3 March 2025: Grenlec is providing this update regarding the ongoing illegal strike action by GTAWU employees, which continues to impact our operations and service to you our valued customers.
As GTAWU employees have remained off the job, the Company has appealed to the Labour Commissioner to intervene to resolve the current impasse. We have seen references in the media to a matter that was considered by the Ministry of Labour in 2024 during a GTAWU strike which the Minister for Labour deemed illegal. At that time, Grenlec indicated that it was unable to accept the recommendations and decided to exercise its right to request that the matter be referred to an Arbitration Tribunal, in accordance with the Labour Code.
While we await this arbitration, as an essential service provider, the Company must continue to conduct its operations in a manner that enables us to provide the best possible service to our customers.
This illegal strike is not in keeping with the Collective Bargaining Agreement between Grenlec and GTAWU. The Company remains committed to the established dispute resolution process and urges its employees and the Union to allow the process, which was agreed by both parties, to take its course.
Grenlec, as a responsible company, has taken steps to maintain operations while prioritising critical services. Please note that some services may be delayed:
• New connections are temporarily suspended.
• All Customer Care Centres will open, effective 8:00AM on Tuesday, 4 March 2025, primarily for bill payment services.
Please continue to report faults by using the Grenlec Mobile App or calling the 24-Hr. Fault Line, 237.
We sincerely apologise for any inconvenience this may cause and appreciate the patience and understanding of you, our valued customers.