Understanding Your Bill – Part 2

2. Use Grenlec Access No.
Call 237 for your bill balance and due date. 

3. Actual or Estimated
Actual – we have read your meter.
Estimate – we could not access your meter or an inconsistency required us to verify the reading we took. We calculated an average of your usage over the previous 3 months.4. Meter Readings / Date of Reading
4A) Previous reading
4B) Most recent reading
4B minus 4A = usage this billing period

5. No. of Days
Count no. of days between 4A and 4B to get the no. of days for which you are being billed this period. 

6. Account Number
Identifies location/apartment. 

7. Customer Number
Identifies you. Same customer number on every account set up by that customer.