You can only remove an account from your profile online if you are not the Primary customer on the account.

  • Log in your account
  • Go to Profile on the left menu
  • Select Account section
  • Click on the “Remove” button next to the account

If you are the Primary customer on the account please contact our Customer Service department for further assistance.

  • Phone Number: 473-440-2097 | Email: customersupport@grenlec.com
  • Or visit select Contact Us on the left menu and submit a support ticket
  • Or visit any Grenlec Customer Care Centre for in-person assistance